Before you start Ensure:
-You take a picture of the boiler serial number (located on the badge at the bottom of the boiler)
·Have downloaded the app Vaillant VRC700 for connecting the box to Wi-Fi on the installers phone before attending the site.
·Make sure not logged into a previous account on the app from an older install (log out)
·When on site and using the VRC700 app make sure phone W-Fi is ON
·You have the customers SmartServe order reference to hand..it will begin with HS3.. You can find this in your installation app
·Take a picture of the boiler badge at the bottom of the boiler in your installer app before you leave
·If the boiler is an EcoTec Plus 4 series Heat Only boiler follow the additional instructions at the end of this document
-If there is a smart thermostat or any other product connected to the boiler's ebus terminal it doesnt matter. You can add multiple products to the e-bus ports.
-If there is a WPS option on the Wi-Fi router you can use that instead of typing in the customers Wi-Fi password
Customer account details:
Within the app you will be asked to provide a username, email and password.
Username: Input customer reference number found in the SmartServe installation app it will begin with HS
Email: The email is the same for every install; BoilerSMS@homeserve.com
Password: The password is the same for every install; Homeserve1!