Boiler Repair Call-Out

Eligibility criteria

Are you a homeowner?
Do you live in a house, bungalow or flat?
Is your home heated with natural gas?

Boiler Repair Call-Out


Your boiler sits at the heart of your home, bringing you heating and hot water whenever you need it. If you're experiencing a problem, wouldn’t it be good to know that a Gas Safe registered engineer you can trust, is just a few clicks away.

That’s where HomeServe – one of the UK’s leading home assistance providers – comes in.

Whether it's a defective pilot light, broken pump, leaky radiator or damaged pipes, the engineer will be able to give you a quote for it to be fixed or fix it there and then if it takes under 1 hour to fix and if no parts are needed.

Here’s how HomeServe’s call-out repair service works…

  • Add the repair to your basket and select an AM or PM appointment – whichever suits you best
  • You’ll receive an email confirming your booking and a text message reminder 24 hours before your appointment
  • For a one-hour visit, you’ll pay a fixed price of £65. Please note that this doesn’t include the cost for any parts that may be needed
  • If you need the engineer to stay for longer during the initial visit, this will be charged at an additional £48 per hour, paid directly to the engineers
  • Should you need any parts, the engineer will always quote a cost for these and it’s your choice if you’d like us to go ahead and order them.

Why choose HomeServe?

  • You’ll have access to our network of HomeServe approved engineers
  • There’s a 12-month guarantee on repairs
  • Select an appointment window to suit you (Monday – Friday 9am-5pm)
  • We've got over 20 years’ experience looking after the nation’s homes